Terms and conditions LUCKY13
PROMOTION TERMS AND CONDITIONS
“LUCKY13”
13.11.2026
§1 GENERAL PROVISIONS
- The organiser of the promotion called “LUCKY13” (hereinafter: the “Promotion”) is RISK S.A. with its registered office in Warsaw, address: ul. Szpitalna 6A/11, 00-031 Warsaw, Poland, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, under KRS number: 0000953550, NIP (Tax ID): 1132855615, REGON: 146129025, e-mail address: customercare@riskmadeinwarsaw.com, phone number: +48 22 490 20 51 (hereinafter: the “Organiser”).
- The Promotion is carried out in accordance with the rules set out in these Terms and Conditions (hereinafter: the “Terms”). Information contained in promotional materials is for information purposes only and does not constitute an offer within the meaning of the law.
- The Promotion is valid in the Organiser's online store available at www.riskmadeinwarsaw.com (hereinafter: the “Online Store”) and in the Organiser's boutique located at ul. Szpitalna 6A in Warsaw (hereinafter: the “Boutique”). The Online Store and the Boutique are hereinafter jointly referred to as the “Store”.
- A participant in the Promotion (hereinafter: the “Participant”) may be any person who, during the Promotion, places an order in the Online Store in accordance with the Online Store Terms and Conditions or makes a purchase in the Boutique.
- Participation in the Promotion is voluntary and free of charge.
§2 PROMOTION RULES
- The Promotion runs from 13.11.2026 from 00:00 until 13.11.2026 until 23:59 (Polish time). In the Boutique, the Promotion is valid on that day during the Boutique's opening hours.
- The Promotion covers products from the LUCKY collection available in the Online Store and the same products available in the Boutique. The discount on products covered by the Promotion is 13% of the regular price.
- To use the Promotion in the Online Store, enter the discount code LUCKY13 in the discount code field at the final stage of placing the order. Once the code is entered, a 13% discount will be applied automatically to the products covered by the Promotion.
- To use the Promotion in the Boutique, give the discount code LUCKY13 to the Boutique staff before payment. A 13% discount will be applied at the checkout to the products covered by the Promotion.
- The discount does not apply to delivery costs of orders placed in the Online Store.
- The number of products covered by the Promotion is limited. The Promotion is valid until the end of the period specified in point 1 or until stocks of a given product run out. Product availability in the Online Store and in the Boutique may differ.
- For each product covered by the Promotion, the Organiser displays the lowest price of that product in the 30 days before the price reduction was introduced.
- The Promotion can be combined only with those promotions of the Organiser whose terms and conditions expressly allow it, or where such information has been explicitly provided in promotional materials.
- The Participant may not receive any cash or in-kind equivalent in exchange for the discount.
- In the event of withdrawal from the contract or return of a product purchased under the Promotion, the Participant will be refunded the amount actually paid for that product, i.e. the price after the discount.
§3 COMPLAINTS
- Participants may submit complaints regarding the Promotion by e-mail to: customercare@riskmadeinwarsaw.com, by phone at: +48 22 490 20 51 or in writing to the Organiser's registered office address. Complaints regarding purchases made in the Boutique may also be submitted directly in the Boutique.
- To speed up the handling of a complaint, please provide a short description of the problem, the order number and the e-mail address used when placing the order, or, for purchases made in the Boutique, proof of purchase (e.g. a receipt).
- The Organiser handles complaints within 14 days of receiving them and informs the Participant of the decision in the same way in which the complaint was submitted, unless the Participant indicates another way.
§4 CHANGES TO THE TERMS AND END OF THE PROMOTION
- The Organiser may change these Terms or end the Promotion early only for important reasons, which include: changes in the law governing promotions, technical reasons beyond the Organiser's control, or the need to prevent abuse.
- Information about a change to the Terms or the early end of the Promotion will be published in the Online Store and made available in the Boutique.
- A change to the Terms or the end of the Promotion does not affect the rights already acquired by Participants. Orders placed and purchases made before the change are processed under the previous rules.
§5 FINAL PROVISIONS
- In matters not covered by these Terms, the Online Store Terms and Conditions (for online purchases) and the generally applicable provisions of Polish law apply, in particular the Civil Code and the Act of 30 May 2014 on Consumer Rights.
- These Terms do not exclude or limit any rights of consumers arising from mandatory provisions of law (including those relating to non-conformity of goods with the contract).
- These Terms are available on the Organiser's website www.riskmadeinwarsaw.com in the Terms and Conditions section and can be viewed in the Boutique.
- These Terms come into force on 13.11.2026 at 00:00.
- These Terms have been prepared in Polish and English. In the event of any discrepancies, the Polish version shall prevail.